Frequently asked questions

Call or message us on WhatsApp with your rooms and postcode for a fast, no-obligation quote. For the quickest price, send a few photos of the carpet, stain or sofa on WhatsApp and we’ll come straight back to you — no home visit needed.

As a guide: a single room starts from £70, a whole home (3+ rooms) from £120, and upholstery from £30 per seat. The exact figure depends on room size, level of soiling and whether furniture needs moving — but we always agree a fixed price before we start, so there are no surprises on the day.

Yes. We work flexible hours including evenings and weekends, so cleaning can fit around your family, work or a moving day. Get in touch with the dates that suit you and we’ll find a slot.

Professional hot water extraction — the method most carpet manufacturers recommend. It injects a heated eco-friendly solution deep into the pile, then extracts it along with the dirt, allergens and grime a surface clean leaves behind.

Most carpets are touch-dry within 4–6 hours, depending on the fabric, airflow and room temperature. Good ventilation and warmth speed things up — and because our extraction pulls out the vast majority of moisture, you won’t get the soggy, days-long dry a hired machine leaves.

Yes. We use eco-friendly, non-toxic cleaning solutions that are safe around children and pets once the carpet is dry.

We can move smaller, lighter items as part of the clean. For larger or heavier furniture, just let us know when you book so we can plan the job and quote accurately.

Often, yes. We identify what the stain actually is before treating it, because the wrong product can set a mark permanently. We’ll always tell you honestly whether a stain is likely to lift fully, partially or not at all before we begin — no false promises.

Yes. Our specialist eco-friendly treatment neutralises pet odours at the source rather than just masking them, and lifts both fresh accidents and older stains. If the smell is coming from the underlay rather than the carpet, we’ll tell you that too.

We cover Leicester and the surrounding areas across Leicestershire, including Oadby, Wigston, Glenfield, Syston, Birstall and more. Not sure if we reach you? Just ask — we very likely do.

Yes. We’re fully insured with public liability cover and our technicians are DBS-checked, so you can have complete peace of mind having us in your home or business.

Absolutely. If you’re not happy with any area, let us know and we’ll come back and put it right — that’s our satisfaction guarantee.

For most homes, every 12–18 months keeps carpets fresh and helps them last longer. Homes with pets, young children or high foot traffic benefit from a professional clean every 6–12 months.